The civilian techs got a bit of bad news. Their senior tech, evidently a well-respected and universally liked individual, was killed in a shuttle accident. I don't know any of the particulars but I could tell by their expressions when I had to deliver the news that it was an enormous blow to their morale.
After the announcement, I spoke to the junior tech and felt out his confidence level. He was confident that he could do the senior tech's job; he wasn't so confident that he would have the same loyalty or devotion from the crew. I merely reminded him that the senior tech had had several years in order to gain these things; whereas he was being thrust into the fire. I reminded him to take his time and do what he knew was right in regards to the crew.
With the civilian techs in place, I'll be able to devote most of my attention back to Ops, a change I'm looking forward to.